1. An item may be eligible for return within the applicable return window if the following conditions are meet:
* Delivered in a physically damaged condition.
* Is different from its description on the product detail page on www.cownatural.in
* Different from what was ordered.
* While most items can be returned for a refund or replacement within a 7-day return window, return policies may be different across product categories.
2. All items must be returned in their original condition, with price tags intact and in the original manufacturer’s box/packaging as delivered to you. We may reject the return pickup if the items are not returned according to the policy.
3. In some cases, items may not be eligible for return, including cases of buyer’s remorse such as incorrect model or colour of product ordered or incorrect product ordered.
4. Returns are easy
1. Initiate Returns by emailing us.
2. Prepare Packaging.
3. Attach Return Label sent by us through email only.
4. Courier it or send it by post.
We are committed to ensure 100% Purchase Protection for customers by offering genuine products, secure payments and easy returns for items shopped on www.cownatural.in.